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Ordering

Basic Information-

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Minimum & Less than Minimum-

  -  Embroidery – Minimum 1 piece (can you get better than that?) & up
  -  Silk-Screening – Minimum 12 piece – 1 color / 1 location
  -  Promotional Items – Varies by product – Some items are available at “less than minimum” at a added charge

Here are a few Great Websites that I use as IDEA GENERATORS to make the most of your budget.
www.companycasuals.com/HDCE for garments, etc.
www.kbbestbuys.com for Promotional Items at Special Pricing
www.kbwindjammer.com for Monthly Super Special Pricing on Promotional Items
This email address is being protected from spambots. You need JavaScript enabled to view it. to place an order or for questions

Rush Service-
  -  Rush charges will apply to any product that has to be expedited for production

Returns-
 -  Our goal is 100% Customer Satisfaction. We work hard to make your experience easy & enjoyable. If there is a problem with your order due to direct fault of HDCE, we will resolve the issue promptly.

Payment Options -
* Money Orders,
* Bank Checks*
* Personal Checks* (*allow 5 day grace period for checks to clear)
* All internet orders must be paid for at time of order.

Overruns & Underuns - Promotional items   -  The industry standard on most products is + or – 10%. HDCE can not guarantee the exact amount. Your account will be billed or credited to the amount of over or  under runs.

Art Work Requirements
o       Adobe Illustrator - .eps or .ai Art File Preferred. Vector Art saved in ai or eps w/fonts converted  
          to curves or outlines. 
o       Other art work is accepted if that is your only  options.
o       There will be an added art charge to create your art into the required art file.
o       I work with excellent graphic artists. They can turn your idea into a work of art and the proper art files needed. A Jpg or pdf of your art is requested also. Those files are a reference for HDCE to refer to on questions on the art. Please contact me for more information

We cannot accept the following:  Microsoft Word, Word Perfect, Power Point, MS Publisher because those are desktop publishing programs, not Drawing programs. Unless that is your only option.

Custom Art / Logo Design -
I work with excellent graphic artists. They can turn your idea into a work of art and the proper art files needed. A Jpg or pdf of your art is requested also. Those files are a reference for HDCE to refer to on questions on the art. Please contact me for more information

Bring Your Own Garment Service Charge- 20% OF Embroidery Costs or mininum of $10.00 & the cost of the embroidery done. Client must sign a waiver to Release HDCE of Responsibility for damaged products. We Would prefer to work on the items we sell. We can control the quality of the garments/items & the decoration. Thank you!

When I ask for you for your custom art I might ask you for this file - PDF file - What is it? Adobe® Portable Document Format (PDF) files: preserve the visually rich content of original files, and are easier to read than HTML content that appears in a Web browser. Adobe PDF files print cleanly and quickly, and anyone can share Adobe PDF files, regardless of their platform or software application.

Average Decoration Sizes for Embroidery, Silk-Screening & Direct-to-Garment Printing
Left &/or Right Chest – 3.5"w X 3.5"h Full Chest  
Full Back – Add- 12.5"w X 12.5"h
Sleeve - 2"w X 1"h
Front of Hat - up to 4"w X 2"h - Embroidery Only
Back of Hat - 2"w X .75"h - Embroidery Only
Your logo can included up to 15 different embroidery colors. We match thread colors to the logo’s PMS colors as accurately as possible. If more than 15 colors there will be a service charge per added embroidery color.  

Shipping & Handling -
o       UPS –
·        Information needed -
·        Full Name
·        Address
·        Phone #
·        Email address
·        No PO Box or Military APO
·        In Contiguous USA Only


o       USPS – United States Postal Service
·        Information needed -
·        Full Name
·        Address
·        Phone #
·        Email address
·        No PO Box or Military APO
·        In Contiguous USA Only

o       Pick-up
·        You can save your Shipping/Handling Costs by picking up at Hasch Daal)
 
Special Note for Local non-profit organizations- HDCE loves to tale an active role in our community. We are happy to use our resources & expertise to support our local non-profits organizations. Like many small businesses, we have a limited donation budget to wrok with, but we would certainly be willing to help by offering our services at a compettive rate. 
Effectively using custom decorated products is a excellent way to commemorate your event & create a lasting impression of your program, long after the event is over. Nono-profit organizations have found this to be an asset for ongoing fund-raising efforts.

HOT TIP! - The Value of using REFRIGERATOR MAGNETS to promote your business or organization! In a Purdue University study, that the average American visits their refrigerator 22 times a day... translates to 8,030 impressions per year for your customer... cost... a tiny fraction of a penny! A cost effective idea & silent way to keep you organization &/or company's name out there. For information & great pricing on magnets see...  www.kbwindjammer.com
&/or    www.kbbestbuys.com
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Hasch Daal Custom Embroidery,
Silk-Screening & Promotional Items
 
Deborah  Berger
Kutztown, PA 19530, USA  
This email address is being protected from spambots. You need JavaScript enabled to view it.    PH - 610-683-9920
Phone Hours - Anytime/Just Leave a Message
Store hours by Appointment ONLY
 
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